Unified Communications
For physical, hybrid and virtual offices
Unified communications is transforming the way businesses connect, enabling seamless communication across offices, remote teams and hybrid work environments.
MyTelecom Cloud™ from Northern Telecom is a modern unified communications solution. It provides a powerful cloud phone system that combines flexibility, reliability and cost savings in one easy-to-manage package. Say goodbye to outdated phone systems, expensive hardware and ongoing maintenance costs.
MyTelecom Cloud™ hosts your communications securely in the cloud, allowing calls, features and updates to be delivered over the internet. Many businesses can save up to 50% compared to traditional systems, while benefiting from advanced functionality and greater flexibility.
What we can offer with MyTelecom Cloud™:
- Fully featured hosted PBX tailored to your business
- Inclusive calls to UK 01, 02, 03 and 07 numbers
- Professional IVR phone system menus and greetings
- Call queuing, call transfer and call routing features
- Secure call recording
- Mobile and desktop applications for hybrid working
- Multiple extensions and easy scalability
- 24/7 support, 365 days a year
How Does it Work?
MyTelecom Cloud™ is a cloud-based phone system that removes the need for costly on-site equipment. Instead, your telephony services are delivered through secure cloud infrastructure, giving you access to enterprise-level features without the expense and complexity of a traditional phone system.
As a complete Unified Communications as a Service (UCaaS) platform, it enables staff to stay connected from the office, at home or on the move. With built-in call management tools, voicemail, IVR and mobile apps, your team can communicate effectively wherever they are.
Is MyTelecom Cloud™ Right For Your Business?
MyTelecom Cloud™ is ideal if you:
- Need a reliable business VoIP solution
- Want a flexible hybrid working phone system
- Need the ability to add users and extensions as you grow
- Want inclusive calls within your package
- Are looking to replace an outdated phone system
- Need a future-ready solution ahead of the PSTN and ISDN switch off (January 2027)
You might need a physical ‘on premise’ system if:
- You use systems or software that MUST connect to a physical phone system
- You’re unable to get broadband internet in your area
- You’d prefer to have your own physical system
Unified communications allows businesses to streamline operations, reduce costs and improve customer service. With MyTelecom Cloud™, you gain a scalable, feature-rich communications platform designed to support modern business communications today and in the future.